Friday, 8 June 2007

How Paypal won us back...

That's right, we're staying with Paypal. They've resolved the issue and as such we're happy. Moreover, their customer service is fast, responsive and intelligent and their rates are competitive. Good for you, guys.

Let us compare and contrast to HSBC who after 2 months had still not finished processing my merchant bank application. Their processes were staggeringly convoluted: for example, I needed to send them a formal letter setting out my business's address details when I already have a business bank account with them and as such they send my bank statements to my business's address.

Goodbye HSBC, hello again Paypal.

No comments: