...I would like to congratulate blogger.com - who are now out of beta and yet buggy as hell. What is worse than a crappy beta product? A crappy 'wahey-we're-no-longer-beta' product.
Moreover, reporting a bug is like trying to break through a virtual fort knox. You would think they would want the feedback...
This is something I clearly just don't understand. Why don't companies want to hear from their customers anymore? It's like they're an inconvenience, one of those pains that must be endured. As opposed to their livelihood. And it isn't like customers don't have a voice anymore... Can someone enlighten me?
More particularly, why doesn't Google want to talk to its customers when it is utterly crap at community (I cite Orkut as irrefutable evidence)? They're not meant to be evil. That's why we liked them ('m narrowly resisting dark side jokes...)
All this said, I caveat by adding that sign-up was very friendly and until the very ugly bug I stumbled on about twenty minutes ago - it's taken twenty minutes to find where to report the bug only to be told I can't because I'm not a member of some perverse Google group which I really can't be bothered to join - and that I had been suitably impressed by the ease of use, navigation, etc.
Gripe over.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment